Questions people actually ask
Straight answers about price, timing, what we can tow and what happens if something does not go to plan. If your question is not here, ask us.
Before you ask
- Every price is calculated and shown before you accept
- You can watch the truck on a map the whole way in
- Dispatch is staffed every hour of every day
What we can tow
What vehicles can you tow?
Motorcycles through to medium duty, including electric vehicles. Tell us the vehicle when you request and we match the truck and the equipment to it.
Can you tow an electric vehicle?
Yes, and always on a flatbed. Towing an EV on its own wheels can destroy the drive unit. An EV-trained driver is assigned to every EV job.
Can you tow from a parking deck?
Usually yes. Decks have height limits, so we send a wheel lift rather than a flatbed. Tell us the deck and the level when you request so we send a truck that fits.
Three pages that answer most of the rest
If you are stranded, start a request — that is the fastest way to get a truck moving and a price in front of you. Otherwise send us a message.
How our pricing works
The real rates, the mileage bands, and every published adjustment that can change your number.
Every service we run
What each service covers, what truck turns up for it, and what happens step by step.
Question not on the list?
Ask us. If you are stranded, start a request instead — it is faster.