Questions
Questions people actually ask
Straight answers about price, timing, what we can tow and what happens if something does not go to plan. If your question is not here, ask us.
Before you ask
- Every price is calculated and shown before you accept
- You can watch the truck on a map the whole way in
- Dispatch is staffed every hour of every day
Staying safe while you wait
I am on the highway. What should I do?
Turn on your hazard lights, get out on the side away from traffic, and stand behind the barrier if there is one. If you are in immediate danger, call 911 first and then tell us. Highway jobs are treated as urgent.
Three pages that answer most of the rest
If you are stranded, start a request — that is the fastest way to get a truck moving and a price in front of you. Otherwise send us a message.
How our pricing works
The real rates, the mileage bands, and every published adjustment that can change your number.
Every service we run
What each service covers, what truck turns up for it, and what happens step by step.
Question not on the list?
Ask us. If you are stranded, start a request instead — it is faster.