Questions people actually ask
Straight answers about price, timing, what we can tow and what happens if something does not go to plan. If your question is not here, ask us.
Before you ask
- Every price is calculated and shown before you accept
- You can watch the truck on a map the whole way in
- Dispatch is staffed every hour of every day
How long we take
How long will you be?
You get an estimate before you book, and once a driver accepts you get a live tracking link with an estimate that updates as the truck drives. If it slips, we message you rather than let you wonder.
Are you open at night?
Yes. Requests are worked around the clock, every day. Overnight estimates are based on real overnight response times, not a daytime average.
Three pages that answer most of the rest
If you are stranded, start a request — that is the fastest way to get a truck moving and a price in front of you. Otherwise send us a message.
How our pricing works
The real rates, the mileage bands, and every published adjustment that can change your number.
Every service we run
What each service covers, what truck turns up for it, and what happens step by step.
Question not on the list?
Ask us. If you are stranded, start a request instead — it is faster.